Returns & Exchanges
At STOCKED, we strive for 100% satisfaction with every order. Due to the perishable nature of our food products, we offer replacements or refunds for items that arrive damaged or incorrect.
Inspect Your Delivery
Please check your order immediately upon arrival and document any issues with photos of the packaging and product.
Contact Support
Email our team at support@stocked.com within 48 hours of delivery with your order number and any supporting evidence of damage.
Review Process
Our quality assurance team will review your claim within 24 hours to determine eligibility for a refund or a replacement shipment.
Receive Resolution
Once approved, we will process your refund to the original payment method or ship out your replacement items at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing